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Local Delivery Software for WooCommerce + More

Wish to provide native deliveries for your WooCommerce retailer? You might be utilizing WooCommerce for a restaurant or meals supply enterprise or you could possibly simply must ship merchandise regionally on a decent schedule.

It doesn’t matter what your causes are, you’re going to wish to learn our hands-on Shipday assessment.

Shipday makes it straightforward to handle your drivers and rapidly dispatch orders for native supply.  Drivers will be capable to handle their deliveries by way of a devoted smartphone app and clients can get real-time monitoring updates by way of SMS or e-mail in order that they know precisely when to anticipate their orders.

In a means, Shipday form of helps you to construct your personal Uber-like native supply setup with your personal fleet of supply drivers (or it additionally helps you to combine with Postmates or DoorDash if you happen to’re within the USA).

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If any of that sounds attention-grabbing to you, I encourage you to maintain studying our full Shipday assessment to see it in motion.

We’ll concentrate on utilizing Shipday for a WooCommerce retailer, however it additionally works for Shopify and quite a lot of standalone restaurant ordering programs together with GloriaFood.

Let’s dig in…

Shipday review

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Shipday for WooCommerce: A Fast Have a look at the Options

Shipday is full-service software program designed to deal with all points of native supply administration.

It has a devoted WordPress plugin to be able to simply combine Shipday along with your WooCommerce retailer, however it additionally works with different platforms together with Shopify, GloriaFood, Sq., and quite a lot of different restaurant order programs.

In the event you’re utilizing WooCommerce as a multi-vendor market, Shipday can also be appropriate with the Dokan and WCFM multi-vendor plugins in order that distributors can deal with their achievement wants.

If you get a brand new order by way of your eCommerce platform (e.g. WooCommerce), that order will routinely present up in your Shipday dashboard to be able to dispatch it for supply:

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Assign order

You can even manually create orders or create your personal order kinds if wanted.

You’ll be able to then manually dispatch the order to certainly one of your lively drivers or you may arrange auto-dispatch to have Shipday routinely assign orders for you.

The place do these supply drivers come from?

Effectively, one of many cool issues about Shipday is that it really works with each your personal supply drivers and standard third-party supply companies together with DoorDash and Uber (although these third-party integrations are solely accessible if you happen to’re within the USA).

In case you have your personal drivers, you may arrange calculations to pay them a flat fee, a per-mile/KM fee, or a mix of each. Or, you may disable funds if you happen to pay them hourly or have another preparations.

On your personal drivers, drivers will be capable to settle for the order task by way of the Shipday smartphone app. That’s, drivers can set up an app on their smartphone to handle orders which might be assigned to them (suppose driving for Uber):

Drivers can accept orders

As soon as a driver accepts the order, they’ll be capable to replace the standing for key actions comparable to:

  • Order picked up
  • On the way in which
  • Order accomplished

Order details

You’ll be capable to monitor these statuses out of your dashboard and clients can even get real-time standing updates by way of e-mail or SMS. With the paid model of Shipday, you may even share reside supply monitoring in order that clients can see the precise driver motion, which is very nice for creating a greater consumer expertise for your clients.

When a driver really delivers the order, they will present proof of supply by way of a photograph or a signature to be able to be assured your buyer really acquired the order:

Drivers can provide POD

You’ll additionally get a reporting dashboard the place you may maintain monitor of driver earnings, supply occasions, buyer satisfaction, and extra.

That’s only a fast abstract of the core Shipday options. If you wish to see all of the nitty-gritty particulars, click on the button under to go to the Shipday options web page:

Use Instances for Shipday

Shipday works for any native supply scenario, however listed here are a number of instance use instances for the place it excels:

  • Restaurant supply, together with ghost kitchens
  • Meal prep supply companies
  • Grocery supply
  • Fast commerce for native shops
  • Flower supply
  • Courier service

For instance, let’s say you’re utilizing WooCommerce as your restaurant ordering system. Whereas WooCommerce can deal with taking orders and processing funds, WooCommerce is just about completed after getting the order in hand.

With Shipday, you’ll be capable to dispatch these orders by way of drivers and supply a significantly better expertise for clients by letting them know precisely the place their orders are always. Your clients will even be capable to monitor the couriers in real-time. 

Belief me, as somebody who’s been hungry and ready for supply, with the ability to watch the supply drive transfer towards your own home is very nice!

Fingers-On With Shipday on WooCommerce

Now that you realize what Shipday gives, let’s go hands-on and I’ll present you the way it works on WooCommerce.

Making a Shipday Account

As a way to use the Shipday plugin, you’ll must have a Shipday account. I’ll discuss pricing extra in a while, however there’s a forever-free plan that offers you entry to many of the options and there’s additionally a 30-day free trial with all the premium options, so that you received’t must pay something to enroll.

Click on the button under to register for an account:

When you enter your account particulars, Shipday will launch a brief onboarding wizard:

Shipday setup wizard

On the finish of the wizard, you’ll get an choice to begin your 30-day free trial and you then’ll be within the Shipday dashboard:

Shipday dashboard

Let’s come again to the Shipday dashboard in a second…

Setting Up the Plugin

After getting your Shipday account, you may set up the official Shipday plugin in your web site. Then, head to WooCommerce → Settings → Shipday so as to add the API key out of your Shipday account to the plugin’s settings.

You’ll additionally must generate a brand new WooCommerce API key in order that Shipday can hook up with your WooCommerce retailer and sync orders:

Shipday WooCommerce plugin

Now, you’ll do just about the whole lot else from the Shipday dashboard, so let’s head again to that for some examples.

Configuring Settings

Earlier than you begin including drivers, you would possibly wish to configure a few of Shipday’s settings. The defaults work high quality as a place to begin, however listed here are among the issues that you may configure if wanted:

  • Select the utmost time allowed for supply.
  • Configure how clients ought to get estimated time of arrival notifications – you are able to do e-mail, SMS, or each.
  • Arrange computerized dispatching to assign orders to drivers or depart it as handbook. This can make extra sense in a second.
  • Sync with DoorDash or Postmates for third-party supply if you wish to use these companies. That is solely accessible within the USA. In the event you allow these integrations, you’ll be capable to use these companies straight from Shipday with no need to have an account with the service itself, which makes issues much more handy.
  • Allow route planning for supply drivers. If enabled, you may select to optimize the route by journey time or distance.
  • Select methods to pay drivers. You’ll be able to pay them per supply and/or per distance. For instance, you could possibly pay $5 plus $0.25 per mile. Or, you may disable the fee calculations if you wish to work out an in-person fee construction.
  • Modify the Shipday branding to match your branding.

Including Drivers

Subsequent up, you’ll wish to add your drivers by way of the Shipday dashboard. These are the individuals who will really be delivering new orders to your clients.

If you add a driver, you’ll enter the next info:

  • Title
  • Telephone quantity
  • E mail
  • Momentary password (drivers can then replace with their very own password)
  • Inner be aware (non-obligatory)

Adding drivers to Shipday

When you add a driver, you’ll be capable to see their standing proper in your dashboard. In the event that they marked themselves as “On Obligation” of their app, you’ll see that. Once they finish their shift, they’ll be greyed out (it’s also possible to manually finish their shift for them).

Right here’s what it appears like when the motive force is on-line:

Driver list

Assigning Orders to Drivers

Because of the devoted WooCommerce integration plugin, Shipday will routinely import new orders as they arrive in (utilizing the WooCommerce REST API, which is why you needed to give the Shipday plugin API entry).

You can even manually create orders if wanted, which could be helpful if you wish to settle for orders by way of totally different strategies, comparable to over the cellphone.

After I examined it, the order from my WooCommerce retailer confirmed up immediately – there was actually zero delay. That is essential for native supply as each minute issues.

New orders

To assign the order to a driver, you may click on the Unassigned button within the Orders interface. Or, you may go to the Dispatch tab, which provides you a extra complete take a look at your new orders and your drivers and assigned orders:

Dispatching orders

With just some clicks, you may assign the order to certainly one of your drivers – it’s tremendous straightforward:

Assign order to driver

You can even arrange computerized dispatch within the Shipday settings, as I famous earlier.

The motive force will then get a notification within the app – they’ll want to truly settle for the order earlier than the task is full:

Drivers can accept orders

As soon as they do, you’ll see the order present up assigned within the Dispatch space:

Assigned orders area

Drivers will then be capable to replace the order standing as they undergo the method. For instance, once they choose up the order, they will click on a button within the app to mark it as picked up.

Within the dashboard, you additionally get a map view to be able to see a visible illustration of precisely the place each order and driver is.

When the motive force finishes the order, they will present proof of supply by way of a photograph or signature. It’s going to then present up within the Just lately Accomplished tab of the orders space:

Completed orders

Viewing Studies

Lastly, you get an in depth Studies tab that permits you to maintain monitor of all of your essential statistics.

First off, you get 4 varieties of fundamental studies:

  • Driver Cost – see how a lot you’ve paid every driver.
  • Gross sales Report – monitor orders and gross sales. This one most likely received’t be that helpful as a result of your eCommerce platform will provide extra detailed reporting with respect to this.
  • Customized Service – see what number of on-time and late deliveries you’ve had, in addition to the typical buyer satisfaction score.
  • Driver Efficiency – see every driver’s efficiency in terms of timing, late deliveries, buyer suggestions, and so forth.
  • Shipday reports

    You additionally get an Prolonged Report tab that permits you to dig into extra detailed reporting. In the event you’re utilizing third-party supply by way of Postmates or DoorDash, you’ll additionally get a reporting space to maintain monitor of that.

    Lastly, you may export all of this knowledge as a spreadsheet, which is beneficial for extra in-depth evaluation.

    Shipday Pricing

    In the event you’re on a decent price range, you’ll be blissful to know that Shipday has a forever-free plan that’s fairly beneficiant with its options.

    With the free plan, you may course of as much as 300 orders monthly with most options – you’ll see the complete record in a second.

    Then, there are two paid plans that offer you further options like the choice to share reside supply monitoring by way of SMS, computerized driver dispatch, self-branded driver apps (as an alternative of getting drivers use the Shipday app), and extra.

    These paid plans provide a sure variety of deliveries monthly for free. After that, you’ll pay $0.10 or $0.20 per further order, relying on the plan:

    Shipday pricing for USA and Canada

    The costs within the screenshot above are for the USA and Canada. In the event you’re in a distinct nation, you would possibly be capable to pay a bit much less. Click on the button under to view the worldwide pricing calculator to get an actual worth:

    Shipday global pricing

    Last Ideas on Shipday

    Let’s begin originally…

    One of many largest issues about Shipday that impressed me was how extremely easy it’s to get began. I used to be actually up and operating with a pattern order in minutes.

    The entire integrations and knowledge syncs had been additionally seamless between my WooCommerce retailer, the Shipday dashboard, and the Shipday driver app.

    General, it was only a actually frictionless means of getting began, which I feel is particularly nice if you happen to’re not a really technical individual. Essentially the most technical a part of the complete course of is copying and pasting the API key from the Shipday dashboard into the WooCommerce plugin’s settings.

    By way of the options which might be essential, it appears to have the whole lot that you just want, together with apps for each drivers and retailer house owners to handle issues on the go.

    If I swap hats from reviewer to client, I’ll finish by saying that I feel the options in Shipday are an enormous enchancment over simply manually dealing with your personal deliveries.

    For instance, one of many issues that annoys me most about ordering straight from a restaurant as an alternative of utilizing one thing like Uber Eats is that I don’t get real-time order standing notifications and I can’t monitor the motive force.

    With Shipday, you may clear up that ache level for your clients and provide a greater expertise with out paying a fee.

    General, if you happen to use WooCommerce (or one other supported platform) and depend on native deliveries, I feel it is best to positively give Shipday a glance.

    There’s a forever-free plan in addition to a 30-day free trial of the premium options, so there’s no value to strive it out. As I discussed earlier, the setup course of can also be quite simple, so that you received’t want to speculate a lot time to present it a go:

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